Hi! Are you struggling with low productivity employees. If you are, it’s not unusual, many business owners are. And, if that’s the case then this video today is for you.
Hi, I’m Jody Johnson and this is another episode of coffee with Jody.
Today I’m going to share with you the three things that you can put in place this week to transform your experience of low productivity employees.
Ready to get started? Let’s go…
So the first thing that I’d love you to consider is, have you given this employee everything they need in order to win in that role?
Again, I see many, many business owners who haven’t done that, so let me share with you a story.
I had a client and she wanted to let go of her secretary. So the first thing I said to her is: “Have you given her everything that she needs to win?”
She goes: “I think so.”
I said “Well, does she have a job description?”
“Does she have key performance indicators so that she knows whether or not she’s doing a good job?”
“Do you have weekly meetings where you talk about what’s going on in the business and what your expectations of her are?”
And I go: “Okay, so how could this possibly be fair? I’m not saying you’re going to keep her. But let’s give her everything she needs to win. And then see again in three months whether or not she’s transformed into a higher performing employee.”
The second thing I’d like you to consider is, how long has this person been working for you and your business.
Many times we hire somebody because we have a big need right now and we expect them to come in and be an asset right away. And that is very rarely the case.
I’m often saying to business owners, the first nine months someone’s on your team they don’t even know what planet they landed on, much less how to be a real asset to you. It generally takes about that long to get the lay of the land, to find out who’s who in the business, who are the vendors, the systems that you use. It just takes that long.
There’ll be about two years before somebody has really been exposed to just about everything that can happen in your business and is truly an asset for you. So if you have an expectation that they’re going to be further along, then it may be an unrealistic expectation.
The third thing I’d like you to consider is, when you have an employee who’s been with you for a while, are you someone who is substituting loyalty for performance.
I had a client who had an employee that had been with her for 17 years.
And who she was when they first started the business and the skill set she brought then were sufficient for a 300,000 dollar business.
But, when they were a three million dollar business those skill sets woefully insufficient. And so they struggled with the loyalty that they had.
In another video I’ll go over some of the things that you can do when you have an employee that you feel loyal to and you want to keep for whatever reason.
Make sure that the low productivity isn’t a result of you justifying in some way, shape or form that their low productivity is okay in your business.
If you have any comments, or anything that you’d like to contribute or a question you’d like to ask me, then please put that down in the comment box.
If you got value from this video then please like, give a thumbs up, share, all of that.
The best way for you to reach me is by email: JodyJohnson at actioncoach.com or on my phone which is 305-285-9264 extension 301.